Zoho Flow vs Zyphi Flows: Why Integration Tools Aren't Process Tools

In the Indian software market, Zoho is a giant. And rightly so—they have a tool for everything. One of their popular tools is Zoho Flow.

Because the names sound similar, many business owners ask us: “How is Zyphi Flows different from Zoho Flow?”

The answer is simple: Zoho Flow is for machines. Zyphi Flows is for people.

Let’s break down why using an integration tool like Zoho Flow to manage your business processes might be a mistake.

1. Integration vs. Process Management

Zoho Flow is an Integration Platform (iPaaS).

• What it does: It connects App A to App B.
• Example: “When a new row is added to Google Sheets -> Create a Contact in Zoho CRM.”
• The Limitation: It is purely automated. It runs in the background. It doesn’t know how to wait for a human to make a decision.

Zyphi Flows is a Process Management Platform.

• What it does: It orchestrates a workflow that involves both humans and machines.
• Example: “Employee fills form -> Manager receives email -> Manager clicks ‘Approve’ -> Then create Contact in CRM.”
• The Advantage: It handles the “Human in the Loop” perfectly.

2. The “Semi-Automated” Problem

Most business processes are Semi-Automated. They aren’t 100% robot work.

• You need a human to check the quality of a design.
• You need a manager to approve a discount.
• You need a warehouse worker to confirm stock.

If you try to build this in Zoho Flow, you will hit a wall. You can’t easily pause a flow, ask for user input, and then resume. You have to hack it together with complex webhooks and custom code.

Zyphi makes this native. You simply drag a “Approval Step” or a “Task Step” right between your automation steps.

3. Pricing Predictability

Zoho Flow charges based on “Tasks” (volume).

• Cost: Starts at ₹1,450 for 5,000 tasks/month.
• The Trap: A “task” is every single action the bot takes. If your business grows, or if you have a busy month, your task count explodes.
• Result: Your bill is unpredictable. You get penalized for being successful.

Zyphi Flows charges based on Users.

• Cost: ₹3,000 per user per YEAR.
• The Benefit: Unlimited flows. Unlimited runs. Unlimited steps.
• Result: You know exactly what your bill will be. You can run a million processes, and the price stays the same.

4. Simplicity for Business Owners

Zoho Flow is technical.

• To debug a failed flow, you often need to understand JSON, API responses, and error codes. It is built for developers or IT admins.

Zyphi Flows is visual.

• It is built for business owners. If a step fails, we tell you why in plain English. The interface is designed for non-technical users to build powerful workflows without writing code.

Summary

Feature	Zoho Flow	Zyphi Flows
Type	Integration Tool (iPaaS)	Process Management Tool
Best For	Connecting App A to App B	Managing People + Apps
Human Steps	Very Difficult / Impossible	Native & Seamless
Pricing	Volume-Based (Unpredictable)	User-Based (Flat & Low)

If you just need to sync contacts from Facebook to Google Sheets, use Zoho Flow. But if you need to manage your operations, approvals, and team workflows, Zyphi Flows is the right tool.

Connect your people, not just your apps. Try Zyphi Flows today.